These Terms of Service ("Terms") govern your access to and use of the ThreadLine mobile application, web application, and related services (collectively, the "Service") operated by Cooper Interactive ("we," "our," or "us"). By accessing or using the Service, you agree to be bound by these Terms.
You must be at least 18 years of age to use the Service. By creating an account, you represent that you are at least 18 years old and have the legal capacity to enter into these Terms.
To access the Service, you must create an account with a valid email address and password. You are responsible for:
We reserve the right to suspend or terminate accounts that violate these Terms.
The Service is offered through the following subscription plans:
Prices are in US dollars and are subject to change with 30 days' notice.
New users receive a 14-day free trial with full access to Team-level features. No credit card is required to start the trial. At the end of the trial, you must subscribe to continue using the Service.
Subscriptions purchased through the Apple App Store are billed by Apple in accordance with Apple's terms. Subscriptions purchased through our website are billed through our payment processor (Stripe). All subscriptions auto-renew unless canceled at least 24 hours before the end of the current billing period.
For App Store subscriptions, refunds are handled by Apple in accordance with their refund policies. For direct subscriptions, you may request a refund within 14 days of your initial purchase. Contact us at the email address listed below.
You retain all rights to the content and data you create, upload, or enter into the Service ("Your Content"). This includes production data, inventory records, photos, receipts, budgets, character information, and reports. We do not claim ownership of Your Content.
By using the Service, you grant us a limited, non-exclusive license to store, process, and display Your Content solely to provide the Service to you and your authorized team members. This license terminates when you delete Your Content or your account.
You may export Your Content at any time using the built-in export features (PDF and CSV). We will not hold your data hostage.
When you use AI-powered features (Magic Scan, Thread AI), portions of Your Content are sent to third-party AI services for processing. By using these features, you consent to this processing. See our Privacy Policy for details on how AI providers handle your data.
You agree not to:
The Service, including its design, features, code, brand elements, and documentation, is owned by Cooper Interactive and protected by copyright, trademark, and other intellectual property laws. The ThreadLine name, logo, and brand are trademarks of Cooper Interactive.
These Terms do not grant you any right to use our trademarks, brand features, or other proprietary elements without our prior written consent.
If you create a production and invite team members, you are the production owner. Production owners are responsible for:
When a team member is removed from a production, their access to that production's data is immediately revoked. Data they contributed to the production remains with the production.
We strive to maintain high availability of the Service, but we do not guarantee uninterrupted access. The Service may be temporarily unavailable due to:
The Service includes offline functionality that allows continued use during connectivity interruptions. Data entered offline is synced when connectivity is restored.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
IN NO EVENT SHALL COOPER INTERACTIVE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, WHETHER IN AN ACTION IN CONTRACT, TORT, OR OTHERWISE, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
You agree to indemnify, defend, and hold harmless Cooper Interactive and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorney's fees) arising out of or related to your use of the Service or your violation of these Terms.
You may cancel your subscription and delete your account at any time through the app settings or by contacting us. Upon cancellation:
We may terminate or suspend your account immediately if you violate these Terms, with or without notice.
Any disputes arising from or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, conducted in the state where Cooper Interactive is located. You agree to waive your right to a jury trial and to participate in class action lawsuits.
Notwithstanding the above, either party may seek injunctive relief in any court of competent jurisdiction for claims involving intellectual property or unauthorized access.
We may modify these Terms at any time. We will notify you of material changes by posting the updated Terms within the app and, for significant changes, by email. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
If you do not agree to the updated Terms, you must stop using the Service and cancel your subscription.
If you have questions about these Terms, contact us at:
Cooper Interactive
Email: legal@cooperinteractive.com
Website: cooperinteractive.com